Privacy Policy for Galaxy Home

Effective Date: 01/09/2023

1. Introduction

Welcome to Galaxy Home ("we," "our," "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.galaxyhome.in) or use our services related to real estate transactions including renting and selling properties. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

a. Personal Information:

• Identity Data: Name, date of birth, gender, and identification documents (e.g., Aadhar card, PAN card, passport).
• Contact Data: Email address, phone number, postal address.
• Financial Data: Bank account details, payment card details, and transaction history.
• Profile Data: Usernames and passwords, property preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website and services.

b. Non-Personal Information:

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), properties you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

3. How We Use Your Information

We use the information we collect for various purposes, including:

a. Service Delivery:

• To provide, operate, and maintain our website and services.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To manage your account, including registrations, and to verify your identity.
• To provide customer support and respond to your inquiries.

b. Communication:

• To communicate with you about properties, services, offers, promotions, and events.
• To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
• To notify you about changes to our services or policies.

c. Personalization:

• To understand your preferences and personalize your experience on our website.
• To provide property recommendations and tailored content based on your interests and interactions.

d. Improvement and Analysis:

• To analyze usage trends and measure the effectiveness of our services and marketing efforts.
• To monitor and improve our website, services, and overall user experience.

e. Legal and Compliance:

• To comply with legal obligations, regulations, and court orders.
• To enforce our terms and conditions and other agreements.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers:

• With third-party vendors, consultants, and service providers who need access to such information to perform services on our behalf (e.g., payment processing, marketing assistance, data analysis).

b. Legal Requirements:

• When required by law or in response to valid requests by public authorities (e.g., court orders, government regulations).

c. Business Transfers:

• In connection with a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.

d. Protection of Rights:

• When we believe in good faith that disclosure is necessary to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

5. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal data. These include:

a. Access:

• You have the right to request access to the personal data we hold about you.

b. Rectification:

• You have the right to request correction of any inaccurate or incomplete personal data.

c. Erasure:

• You have the right to request the deletion of your personal data, subject to certain exceptions.

d. Restriction:

• You have the right to request the restriction of processing of your personal data under certain circumstances.

e. Objection:

• You have the right to object to the processing of your personal data for direct marketing purposes or where the processing is based on our legitimate interests.

f. Data Portability:

• You have the right to request the transfer of your personal data to another organization, where technically feasible.

To exercise any of these rights, please contact us at info@galaxyhome.in. We may require you to verify your identity before responding to your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control the use of cookies through your browser settings and other tools.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently received personal data from a child under the age of 18, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@galaxyhome.in

Thank you for choosing Galaxy Home. Your trust is important to us, and we are committed to protecting your privacy